Relationship Between Job Satisfaction and Organizational Commitment in Workers of a Restaurant in Sinaloa, Mexico

A survey was designed with 18 items to measure job satisfaction in nine dimensions, and with nine items to measure organizational commitment in its three typologies. As a case study, it was applied to a sample of 70 workers from a restaurant in Culiacán, Sinaloa, Mexico. The results showed that “the leadership style of the bosses”, “the relationships with colleagues”, and “the compensation system” are the dimensions of job satisfaction in which workers are most satisfied in the company. It was also observed that “opportunity to progress” and “security to remain in employment” are the dimensions of job satisfaction that have the highest correlation with the other dimensions. The results also showed that continuity commitment is the type of organizational commitment that was marked highest by the respondents following normative commitment and in the last position is affective commitment, noting that the correlations between the three types of organizational commitment proposed by Meyer and Allen (1991) are moderately high and statistically representative. And finally, the results expressed that job satisfaction and organizational commitment are highly correlated with each other (0.614^**). Furthermore, it was possible to identify that normative commitment is the one that most correlates with the dimensions of job satisfaction, since it presents high and statistically significant correlations with six of the nine dimensions considered in the research.