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Analysis of Claims in the Uganda Construction Industry
Alinaitwe Henry
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DOI:10.17265/1934-7359/2025.01.005
College of Engineering Design, Art, and Technology, Makerere University, Sir Apollo Kaggwa Rd, Kampala, Uganda
The increasing cost of infrastructure development risks stifling national investment plans. Many projects in Uganda have suffered because of the frequency and magnitude of claims made by parties involved especially the contractors. As a result, the construction industry is plagued with claims which quite often lead to adversarial relationships. The major grounds for claims were identified through studying the contract documents where claims had been made. Increase in scope; change orders; errors in contract documents; inclement weather; inflation; delay in possessing the site; and change in the tax policy were the most prevalent grounds for making claims. Problems identified in claiming process include delays in getting approval; information on claims not reliable; hostility from the parties involved; pricing of claims; delays in effecting payment when approved; and overzealous contract interpretation leading to misunderstanding and delays Using a survey on project managers for 64 contractors and their corresponding clients or their representatives, the major ways in which it can be reduced were identified as being thoroughness during the design phase; providing for inflation; proper planning of works; using prequalified contractors; and proper documentation of records. Clients have a big role to play in reducing claims.
Claims, construction, causes, disputes.
Journal of Civil Engineering and Architecture 19 (2025) 36-43
doi: 10.17265/1934-7359/2025.01.005
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